Triston Felix

Russellville, KY 42276 [email protected]

With over 5+ years of IT experience, I am a results-oriented Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail. Skilled in tackling problems in unique ways to develop innovative solutions.

Experience

SYSTEMS ADMINISTRATOR II

THE MINT GAMING HALL
January 2023 - Current

IT ADMINISTRATOR

THE MINT GAMING HALL
November 2021 - January 2023

PTE-Tech Lead

Support.com
  • Hardware / Software technical support
  • Troubleshooting Mac OS, Windows Vista, 7, 8 and 10 Platforms
  • Troubleshooting Server 2016, 2019 Operating Systems
  • Business network troubleshooting with server and firewall based DHCP, DNS
September 2018 - November 2021

IT Technician

Staples Health Clinic
  • Installing network and computer systems
  • Maintaining, repairing and upgrading network and computer systems
  • Providing phone and online support to users
May 2017 - November 2021

IT Manager

Big & Small Services
  • Install networking gear e.g. servers, switches, routers etc
  • Maintaining, repairing and upgrading network and computer systems
  • Hiring of Technicians
June 2016 - May 2017

Certifications & Skills

Aruba Certifications
Google Certifications

Industry Knowledge
  • IT Ops
  • Disaster Recovery
  • Network Design
  • Troubleshooting
  • Network Security
Tools/Technologies/Services
  • Active Directory
  • Docker
  • FreePBX
  • pfSense
  • WireGuard/Tailscale
  • VMware vCenter/vSphere
  • Hyper-V
  • Proxmox
Programming Languages & Tools

Projects

Home Lab

The highlights


This Site


Freelance Web Development


Remote Support for my local client base